Testimonials

Our goal is to provide friendly, honest service to our clientele. Our customer base continues to grow because of our performance and customer service. We appreciate your referrals.
Read what our clients say about us:

 

"DeBug has been working with our offices for years mainly for routine maintenance and IT support. They are local and we can always count on them to respond in a quick and timely manner.
Recently, we converted from a 100% paper to digital office and DeBug was there with their experienced staff and extensive research. They are extremely knowledgeable in the medical industry. Automating our systems has saved us incalculable time, money, and effort thanks to Debug. They are a wonderful to work with and a huge asset to our business!"

- Michael Lollich, Practice Administrator, Carson Medical

 

"When our office needed upgrading, we called DeBug. James came to our office in Carson City and listened to our computer needs, wants, and wishes, which inlcuded being able to communicate with our satellite office in California. When the hardware James recommended arrived, he installed the system promptly. It has been at least a year since and we coudn't be happier. DeBug's knowledge, service and rates are beyond compare. Since we hired DeBug, our computer needs have been 'no problem!'"

- John R. Whitesides, EA

 

"We are very happy with DeBug ! They are very helpful and good about getting back to us when we have computer problems. Keith and his staff are all very knowledgable. We now have Keith come to our business twice a month for a maintenance service contract. He takes such good care of our computers that lately we haven't had any major problems."

- Teresa Mumm, Northern Nevada Allergy Clinic

 

"We have been with DeBug Computer for many years and they have always provided us with outstanding service. Their staff has always been friendly, attentive to our needs and their level of knowledge and professionalism is second to none. DeBug Computers has been a great asset to our business and we look forward to many years of continued success with them."

- John Gutierrez, Owner of World Gym

 

"After working with DeBug for the last 5 years, I recommend them for their Expert service and Timely response!"

- Rob Howryla QA Manager U.S. Welding

 

"We have been a client of DeBug Computers for over 4 years. During that time we have received exceptional service both from their office staff and field technicians. I would recommend them to anyone with technology needs."

- Heidi Fettic, Nevada Rural Housing Authority

 

"We started using DeBug Computer just around a year ago when our offices needed to come into the 21st century. They were not only instrumental in setting up our office network, but have also helped in the installation of our specialized scale system. Their customer service is topnotch and they always respond promptly. We would highly recommend DeBug for anyone's computer needs."

- Terry Martinez, Operations Manager Dayton Materials

 

"The software system we use to manage and run our business had upgraded to a newer version. During the transition the software program would not work in our office. I phoned all technical support that was available to me to try and work out the issues and solve the problem, unfortunately to no positive resolution. After two weeks of pure frustration and all available technical support basically telling me there was nothing wrong, and they couldn't figure out why our system wasn't working property, I was introduced to DeBug Computer. One of their very courteous and friendly technicians promptly came to the office, did some minor adjustments and our system began to operate properly. Pretty soon after, our system was running to full capacity. The man is a computer genius! I would highly recommend DeBug Computers for all your computer needs."

- Leslie Wilder, Charles Kitchen

 

"DeBug has really simplified our IT and we trust them completely with our computer system. They also give us advise and recommendations without overwhelming us with technical jargon we don't understand."

- John Steiner, General Manager Warren Reed Insurance

 

“It is a great relief to know that despite the occasional computer or network problems, that Debug Computer is nearby and available to help get our systems back up and running. Working with their staff is always easy and they work well as an extension of our very technical team. It is a relief to find a company that has this level of expertise in northern Nevada and I would recommend them to small, medium and large businesses looking for one less thing to worry about in business.”

- Season Lopiccolo, Operations Director Noble Studios

  

"Dear Debbie,
I would like to let you know how pleased I am with the service I received today on our HP computer with Windows Vista. 
Jason arrived a tad bit early, was well dressed and polite, and he remained calm while I explained my problems and concerns to him.  (I always get stressed when it comes to computer difficulties.)  He checked our system, explained the results thoroughly, and made recommendations to increase RAM and to always upgrade programs when prompted by the system.  (I'm not very computer literate!)  Come to find out, most of our problems stemmed from a slow internet connection. 
Jason was very professional, and I consider him to be an asset to your company based upon my interaction with him today.  When I see how some employees look and act these days, it's refreshing to know a young man like Jason has qualities that will enable him to be successful with customers.
This is the second time we have used your company in the past several years, and both times we have been satisfied.  Thank you."

- Linda and Don James, Carson City, NV

  

"I have been using the services of DeBug Computer for the past year.  I cannot speak highly enough of the service I have received.  We have two locations with multiple computers.  DeBug has tuned us up, moved us from one location to another, provided us with much less expensive options for security and back up and trouble shot for us when necessary. Just as important, they show up when they say they will and they go out of their way to provide timely service.  Debbie and Keith Barham have built a great company.  I recommend them highly."

- Sam Shad, President Sam Shad Productions

  

"Hello Debbie!
My name is Phil Dennis and I'm a new customer of your Reno office.  Alice and I just purchased a brand new computer system from Scott Damgaard and we are delighted with the extremely valuable level of service he has provided us during the entire decision making process leading up to the purchase.  We found Scott to be very knowledgeable, helpful, customer oriented, and thorough.   He was extremely conscientious in answering our MANY questions and giving us a range of alternatives at every decision point.
You should know that I have lived in many cities throughout the nation and have used your competitors in those locations.  None could possibly compare to the exceptional level of service we have received from Scott.  He has inspired our confidence in himself and your company.
We look forward to working with him many times in the future."

- Philip Dennis, Reno, NV

  

"This letter is to commend your employee, Scott Damgaard. On 10-16-10 I came into your Reno loaction looking for some older computer memory. Scott was extremely helpful, doing research for the right memory, offering me numerous solutions ranging from budget restrictions, part restrictions and the whole time displayed excellent customer service skills, which in todays market are few and far between. Scott went out of his way to help me and finally came up with a solution to my problem. Due to Scott's dilligence, knowledge and help I will return to Debug Computers when I require assistance with my computer needs."
Sincerely,

-Joseph Beck, Reno, NV